Solutions
R3 is the leader in cloud-first IT, cybersecurity, and compliance solutions. With nearly two decades of experience, R3 is the trusted partner to over 1,000 organizations, helping them stay secure, operational, and ready for the future.
IT Support
That’s Got Your Back
Technology should make your life easier—not more complicated. That’s where we come in. Our team is here to handle the tech headaches so you can focus on the big picture of your business. Whether you need rock-solid security, seamless email management, or premiere cloud services, we’ve got you covered.
Our Proven Solutions
IT issues don’t wait, and neither should you. Our Solution Center acts as your first line of defense, providing fast, expert support whenever you need it. Whether it’s troubleshooting, software assistance, or general IT inquiries, we keep your business running smoothly without the hassle.
- 24×7 IT support for immediate issue resolution
- Expert guidance from certified professionals
- Seamless troubleshooting and problem-solving
- Reduced downtime and increased productivity
Not all IT problems can be solved with a quick fix, especially in today’s remote-first world, where your network extends far beyond the office to every device in the field. That’s where our Escalations Team comes in. When complex technical challenges arise, our experts step in to diagnose, resolve, and prevent critical IT disruptions, keeping your expanding environment stable and secure.
- Advanced troubleshooting for high-priority issues
- Rapid response to minimize business impact
- Root-cause analysis to prevent recurring problems
- Access to senior IT specialists
Your network is the backbone of your business, and we ensure it stays fast, secure, and reliable. Our NOC team continuously monitors, detects, and resolves performance issues before they impact your operations, so you can focus on what matters.
- 24×7 proactive network monitoring, alerting, and support
- Rapid issue detection and resolution
- Performance optimization for speed and reliability
- Strengthened security to keep threats out
Cloud infrastructure should empower your business, not complicate it. Whether you’re managing Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or hybrid environments, we optimize your cloud operations for security, cost savings, and seamless performance—so you can scale with confidence.
- Cost-effective cloud management and optimization
- Secure, compliant cloud environments
- Seamless integration with your IT ecosystem
- Flexible, scalable solutions tailored to your needs
Managing IT assets and endpoints shouldn’t be a guessing game. Our solution delivers real-time tracking, security, and lifecycle management for all your devices—aligned with ITIL best practices to ensure compliance, optimize costs, and keep your infrastructure under control.
- Real-time visibility into IT assets and endpoints
- Improved security and compliance management
- Automated tracking for cost optimization
- Extended device lifecycle and performance monitoring
Need an expert IT team without the overhead? Our Dedicated Services model gives you a team of highly skilled professionals focused solely on your business. Whether you need extra hands or specialized expertise, we provide the right people to support your IT goals.
- Dedicated IT specialists embedded in your team
- Scalable staffing to meet evolving needs
- Industry-leading expertise without hiring overhead
- Seamless integration with your existing operations
Why Teams Choose R3
What Our Customers Say
Michel de Fontaine
,
Former Chief Information Technology Officer, 3Step Sports
On budget and on-time. Over 300 end users were seamlessly moved from our old location to our new HQ and in the process we were able to upgrade our network and hardware. A complete success.
Michel de Fontaine
,
Former Chief Information Technology Officer, 3Step Sports
R3 was fast and flexible to in finding temporary equipment for our team to use to get us through this unforeseen challenge. They went above and beyond the scope of a traditional office move to help us stay running.
Burak Ozsarac
,
Hamilton
Our on-perm system crashed on a Friday evening and by Tuesday R3 was able to migrate everything into Azure and get us up and running as if it never happened. The ability to only lose 2 business days of daily operations was invaluable to our business.
Michel de Fontaine
,
Former Chief Information Technology Officer, 3Step Sports
The flexibility of the R3 team was integral to the success of this move. As unforeseen challenges popped up throughout the project, our business faced no interruptions to daily operations, thanks to the ingenuity and experience of the R3 team.
More Ways
To Work With Us
We provide end-to-end 24×7 protection of your systems and data with expert cybersecurity solutions, so you can mitigate risks, meet compliance needs, and focus on your core business with peace of mind.
We provide end-to-end 24×7 protection of your systems and data with expert cybersecurity solutions, so you can mitigate risks, meet compliance needs, and focus on your core business with peace of mind.
We offer risk and gap assessments, internal audits, external audit preparation, remediation and mitigation assistance, policy/process development, and other customized compliance solutions, keeping you compliant without the stress.
We offer risk and gap assessments, internal audits, external audit preparation, remediation and mitigation assistance, policy/process development, and other customized compliance solutions, keeping you compliant without the stress.
From IT strategy and operational oversight to cybersecurity leadership, we can be your go-to advisory resource.
From IT strategy and operational oversight to cybersecurity leadership, we can be your go-to advisory resource.
From migrations to upgrades, our ITIL, Agile, and PMP-certified project managers deliver seamless IT projects on time and on budget.
From migrations to upgrades, our ITIL, Agile, and PMP-certified project managers deliver seamless IT projects on time and on budget.
Connect with our team to see if we’re the right fit for your IT, cybersecurity, and compliance needs.
