R3’s Dedicated Services model gives you more than “support.”
We give you a true IT extension of your business. No outsourced body shop. No ticket-jockey rotation. Just real engineers embedded in your world, accountable to your outcomes, and ready to move your mission forward.
We integrate directly with your team and tools, operating like your internal IT department.
Skip the queue. Talk to your team, not a call center.
Escalations, updates, patching—your processes, documented and followed every time.
We leverage our proven tools for documentation, automation, and visibility—tailored to your needs and executed with white-glove care.
With R3’s Dedicated Services, you can expect:
True Partnership, Not Just a Vendor Relationship
Work with a consistent team that understands your business and is fully aligned with your goals.
Deeper Insight Into Your Environment
Long-term engagement means deeper familiarity—so problems get solved faster and smarter.
Proactive Planning, Fewer Surprises
We anticipate issues before they escalate, keeping your systems stable and your team focused.
Predictable Results, Long-Term Strategy
Our work isn’t just tactical—it’s strategic, helping you plan and build for what’s next.
Ownership and Accountability That Shows
You get engineers who take responsibility like they’re part of your team—because they are.
Tired of being just another ticket number? Let’s build a smarter support model that works like it’s part of your team—because it is.
R3 is the leader in cloud-first IT, cybersecurity, and compliance solutions. With nearly two decades of experience, R3 is the trusted partner to over 1,000 organizations, helping them stay secure, operational, and ready for the future.
